Over 50 people attended the Studer Community Institute workshop, "Taking Conversations from Difficult to Doable"  at the  Pensacola Little Theater, May 6.

Lynne Cunningham from the Studer Group lead the three-hour plus training session, and within minutes had the packed room of attendees on their feet engaging in an exercise.

Lynne shared tips on how to select the right conversation model and then structure the dialogue to say what needs saying in the most effective possible way.

Attendees rated the session highly and shared positive feedback:

"Thank you for making a visible and measurable difference in the community."

"Today¹s workshop was very beneficial and provided excellent hands on practical tools to deal with one of the most difficult areas of leadership."

"Great workshop and very informative."

"Very engaging with group exercises and discussions. Great to allow time for questions at the end."

The workshop was part of a series for small businesses, nonprofits and other groups hosted by the Studer Community Institute.

NEXT WORKSHOP: "Harnessing the Power of Exemplary Customer Service Workshop."

WHEN: Thursday, June 23, 8:30 a.m. ­to 11 a.m.

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