Small businesses get a shoutout


  • June 8, 2016
  • /   Shannon Nickinson
  • /   training-development
As the Florida Small Business Development Network marks 40 years of supporting small businesses, the Studer Community Institute offers training in customer service to help those businesses grow and thrive.

Secret to achieving work-life balance


  • June 8, 2016
  • /   Rachael Gillette
  • /   training-development
What constitutes being balanced is different at different times and for different people. What counts is being focused on things that are important and this takes practice and discipline.

Habitat's turn toward building community


  • June 7, 2016
  • /   Shannon Nickinson
  • /   economy
In a community that struggles with affordable housing, Pensacola Habitat will charter with NeighborWorks America to expand the nonprofit's work in sustainable development of communities.

What does a Gold Seal VPK program look like?


  • June 7, 2016
  • /   Reggie Dogan
  • /   education
Florida's Gold Seal Quality Care program recognizes childcare facilities that meet standards accredited by nationally recognized agencies.

Right words, right time, right reason leads to customer happiness


  • June 6, 2016
  • /   Quint Studer
  • /   quint-studer,training-development
A vital component of providing great customer service is having the employee say the right words at the right time for the right reason.

Can a teacher get a hand?


  • June 3, 2016
  • /   Shannon Nickinson
  • /   education
As research emerges supporting coaching as professional development for early education teachers, the Pensacola metro area is one of the sites where research on the topic is under way.

Listen to voices from


  • June 1, 2016
  • /   Shannon Nickinson
  • /   education
One Harvard economist wants to make sure the voices of the children who disproportionately make up the