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Bob Murphy Customer Service Workshop

The Foundations of Great Customer Service

We live in a fast-paced world that wants immediate results. If your organization is falling short when it comes to customer service, then you are well aware that a stellar customer service team isn’t born overnight. Business leaders looking for a good place to start were amo

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Quint Studer

Quint's Column: How and why to ask great questions

The first step toward being interested is to develop and nurture your curiosity.

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Quint Studer

Quint's Column: Leadership is about humility

As a leader, do you have a humility problem?

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Quint Studer

Quint's Column: Why EAP is important and how to encourage people to use it

Remove the stigma around mental health issues and share EAP services with your employees

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Quint Studer

Quint's Column: What makes a great manager

What makes a great manager? Skills you should look (and train) for.

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Next Event
Close  Calculating Business Finances
 Apr 12, 2019

SCI Workshop: Small Business Financial Literacy Series

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